Texas Roadhouse – Wacker Drive, Dubuque

I’m sure they’ve gotten a million complaints about the noise level at the restaurant…if that’s the case then this district or whoever manager is terrible with change. The food is so delicious so I keep trying to see if I can make it…this time I left after being seated and getting drinks. It’s too much. No respect at all it feels like and with my Vertigo (yea, I know…why didn’t you go then??) this is just sickening. I wasn’t even greeted as I left because I complained about the noise. Very cool. But our waitress was super sweet!

The Roadhouse team responded with:

Dear Aida,
Thank you for taking the time to contact us here at Texas Roadhouse.We are sorry to hear about your recent dissatisfaction while visiting our store and we appreciate you bringing it to our attention. Please know that we take all of our guest comments and concerns seriously and view them as opportunities for development.We value you as a guest and would like to invite you back. We have included a special offer for you to use on your next visit, where we hope your experience is Legendary!

Texas Roadhouse