I don’t know if you have an Old Chicago in your location, but if you do, I hope it isn’t like mine! How this place is up and running in this town, is really beyond me. Went in to get a gift card…that’s it..a gift card…It took 4 of them to get me a gift card. The first lady didn’t know any of that since she just started and was sincerely embarrassed so she called some one for help. He came up to us..didn’t even greet me yet alone glance my way…started raising his voice at her to do this and that, and then walked away so another guy comes. He knew what to do, but couldn’t get it work so a lady manager came, who does not deserve to be any kind of manager, just clicked buttons and stood near them. She was rude and defiantly not approachable. When I told her that the previous guy had no right to yell and treat the lady the way he did for not knowing something, she just stared at me. I couldn’t wait to get out. Pathetic.
PS- Don’t let them fool ya! I wrote to that message below, it’s been over a month and nobody reached out. J O K E.
Hello! We’re so sorry to hear your visit to Old Chicago was disappointing with the overall experience! We’d like to make amends and make things right! This is not how we want your experience to be. Would you send your contact information to s…@roctaproom.com so we can reach out to you?
Old Chicago