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Advanced Auto Parts – Wacker Drive – Dubuque, Iowa (12/15/2019)
Rating: 4/5

Very quick, reliable service! Walked in wanting to use the code reader [been having issues with my car lately] not knowing that in order to use a code reader the engine light must be on. The lady I was working with at the store explained to me [without even making me feel stupid!] and advised me to go get it examined [not disclosing her choice] and not to panic too much. Very cool!

Aldi’s – Dubuque, Iowa (12/15/2019)
Rating: 3/5

If food wasn’t a necessity and I didn’t get worse anxiety going to other location, I’d never step a foot in this store. A COMPLETE CLUSTER BOMB. You can’t move an inch without hitting someone, a cart, or a pallet of food. Most areas have great organization and most of the food is great quality and of course you can’t beat the prices that is Aldi’s , but for me it’s an emergency option ONLY. I literally had to wear my head phones thru my entire shopping nightmare. And the cashier’s are never friendly..they never smile, they don’t even greet you! RUN, far away!

So if you want to talk appearance, try checking out Hyvee first!
If you want to talk service, try Walmart (and that’s stretching it)

Only right thing? Price. It’s beautiful. But fresh? I’m not quite sure I believe that either.

But, to each his own, right?

Batteries + Bulbs – Dubuque, IA (12/27/2019)

Rating: 2/5

Since it opened I’ve always been curious to see what it was like inside. And finally, today I needed a bulb I couldn’t find at Walmart, so bam! I decided to experience this. I don’t even know how to quite describe the ordeal. The man that was there either lacks communication with others or it could have been just me. Going with could have been me, I just brushed off the initial welcome and proceeded to the front and asked for what I was looking for. I then knew it wasn’t me, because I wasn’t saying or doing anything different than normal.

The prices are right in this location! Just about right for what you’re looking for. Appearance outside doesn’t match indoors. The building looks bigger when you’re driving by, almost intimidating. Indoors, however, it’s a small little shack of a store. Comforting, really. Because you don’t have travel a mile to find what you’re looking for. It’s right there.

Service impressions are everlasting. This customer service isn’t the best. If you’re wanting to just “git ‘n’ go”, it’s alright. But if you’re working on a project, be prepared to old your own. I felt out of place, unwelcome, and rushed out. Good luck!

To cut this short: service was a three on the rating scale. I was left feeling stupid and like a burden more than I should have. He spoke to me as if I was some child in the wrong store. I couldn’t wait to leave. Thankfully the bulb I got worked out okay, because I’m not sure if I could have gone there to return it.

BP – 206 E 11th St – Dewitt, Iowa (12/15/2019)
Rating: 5/5

This is, I think, one of the only gas stations I’ve seen so clean and organized and kept well. The place smelled AMAZING, as did the ladies restroom. Everything was where it belonged and you can walk through the place without any issues of running into things. Small, but not crowded. Just right 🙂 and the service is very pleasant! 🙂

Casey’s Gas Station – Rockdale Rd- Dubuque, Iowa (12/15/2019)
Rating: 4/5

Clean. Great service. Fast. Fresh food. Excellent location!

Colonial Terrace Vet – Dubuque, Iowa (12/15/2019)
Rating: 5/5

I’ve been going to Colonial Terrace since my Lilly was five or six, she is now almost 11. And I have 2 more cats besides Lil. The staff is so wonderful, calm, and inspiring.

The moment you walk in, you are greeted with a smile and a helpful offer. Very pleasant “family” to be a part of and know that my babies are being taken care of by someone whose has passion to care for them. Regardless of what type of question you have or how many, the staff will continue finding new ways till you’re understanding. Polite and affectionate, you will not find a better Vet hospital for your babies than here. Not only are they awesome, but their rates and costs are very affordable.

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff appreciates your kind words. We look forward to seeing you again!

Colonial Terrace
Discount Tire – Dubuque, IA (12/26/2019)
Rating: 5/5

I’m not a car person. I can hardly park it correctly, yet alone figure out something with it, hahah. That’s why I trusted Discount Tire team help me through. Completely great service, so polite and so patient. Each person you spoke with took time to help you understand what you don’t understand. The price, of course with everything else, is higher than I’d like, but that gives me room to complain because this team of auto lovers are too good at what they do and make sure you’re part of what’s about to happen. Smart, fast, mannered…what else could ask for? The time isn’t even an issue, because before you know they’re calling for your name! Thanks Discount Team 🙂

I mean, like all automatic and electronic items etc, you get what you pay for. If you want cheaper- you’ll get the lesser quality. You want expensive – you’re guaranteed the best results. My only advice is: know your financial limitations 🙂

Dupaco Community Credit Union – Dubuque, Iowa (12/15/2019)
Rating: 4/5

My entire family has been part of the Dupaco community since we moved to Dubuque in ’99. Never a bad experience, always honest and personable. Always willing to help when it can be done. It’s great to have a credit union to be able to trust and turn to. I don’t think I’d trade my team for anything!

Thanks for your review Miss Ai – we appreciate your membership!

Dupaco
Fuerste Eye Clinic -Dubuque, IA (2/25/2020)
Rating: 5/5

I am absolutely in love with what Fuerste is! I used to go to Medical Associates for my eye exams/glasses, but since I do my contacts through Fuerste, I decided to try their eye clinic. Man, best decision of my life. I actually LOVE wearing my glasses for the first time since I can remember. The doctor I worked with was so friendly, so delicate and so nice. He explained things and he communicated with me on a normal basis not just what I was there for. The wait time is short, the appointment timing is just right, and the results are MARVELOUS. I recommend Fuerste Eye Clinic to EVERYONE. You will not be disappointed.

GreenState Credit Union Bank – Dubuque, Iowa (12/15/2019)
Rating: 5/5

I got a car loan through GreenState back when it was Iowa Credit Union (I probably screwed that name up!). Now that they are part of GreenState Union AND in Dubuque- well I couldn’t have said “Amen” any sooner! Super nice folks, with great smiles and fun personality. Always willing to help. MAJOR shout out to Kyle in the Loan Department who made sense of my rumblings and took care of things with a smooth transaction!! Kudos!!

Hi Miss Ai, Thank you for sharing this great feedback about Kyle and our loans department. We are thrilled to have you as a member and look forward to serving you for years to come.

GreenState
Hillcrest Mental Health -Dubuque, Iowa (12/15/2019)
Rating: 1/5

For the eight years I’ve invested in this place, this is all I have to say:

If this had negative amount of star’s…I’d go that far.

RUN. FAR. AWAY. FROM. THIS. PLACE.

Hyvee – Asbury/Northwest Arterial Plaza – Dubuque, Iowa (12/15/2019)

[ SENT IN E-MAIL]
I apologize if this is the wrong area to send this message about, since it’s not really a complaint. I’m just writing to whomever gets this in regards to the Hyvee Fuel & Perks card. I can tell you that when it first came out I was a skeptic, you know just “another one of those cards” or “useless program”. I’m glad I was so wrong. I’ve recently downloaded the Hyvee app on my phone and when I linked my savers card to my account..result = blown away! I don’t know how you geniuses did this, but you defiantly (clearly) know what you’re doing. I LOVE everything this is. Once you give it a minute or two to actually look through the beauty of the app and the card, well that’s all you need! SO SO SO convenient. My shopping list – check, my store deal – check, coupons -check. What more could you want? I guess the purpose of my message is to thank you for a creation that actually works and DOES help. I’ve never been more proud to be part of the Hyvee community! Cheers!

Midas – Dubuque, Iowa (12/15/2019)
Rating: 4/5

I defiantly trust the Midas touch!

I’ve never been dissatisfied with their work or services. The only thing worth mentioning is every time i come in for an oil change (every 3 or so months) its always a NEW crew on deck, I can’t even keep track of whose worked on my car and etc. I can’t really lean on anyone in this location for my car -well anything- because in 3 months it’ll be different people.

Northside Liquor – Dubuque, Iowa (12/15/2019)
Rating: 5/5

Such a pleasant place to go in! So colorful and beautifully decorated..very clean and very organized, and the smell is SO DELICIOUS and of course the prices are wonderful! Someone is ALWAYS present and very kind. I will defiantly be back! The inside of this small store is filled with lights of all colors, so smelly good and so energized.

Peosta Dental (Dr. Reed) – Dubuque, Iowa (12/15/2019)
Rating: 5/5

Every time I have my appointment with Dr. Reed, I always make sure I let the world know (in review form!) how incredible this group of people are! I literally fall asleep in that chair while Dr. Reed does his part. The girls make you feel welcome and as if they are glad you’re there…I mean where do you find that type of feeling anymore? They are always smiley, always ready for any question, and patient. Dr. Reed, on the other end, deserves the highest honors. I mean, they all do, but he has to deal with the ugly and uglier! Very gentle, very calm, friendly. And my favorite part: He tells you exactly what the next step is so there are no surprises. Incredible! I wouldn’t trade this team for anything! THANK YOU!

I’m telling you, as beautiful these people are, they’ve created their work environment equally as beautiful. Everything is always sooo clean. Smells SOOO good. They even offer a refreshment.

Can I just stay here?

Sharon’s Furniture – Dubuque, IA (12/26/2019)
Rating: 4/5

Moved to DBQ back in ’99, and Sharon’s is the only place we buy furniture from. I was a little heated last week when I bought my new Chime bed. Sharon’s has now three (3) different credit approval ordeals. But the crappy part is NONE OF THE ASSOCIATES tell you anything about them. Not the catches, not what is needed up front, nothing, nothing. It’s as if they’re afraid their honesty would lose buyers…….hm… Otherwise, every piece of furniture we’ve ever gotten from Sharon’s is perfect. EXCELLENT quality! Attempted Minnesota Furniture- the stupid section took a crap two weeks into purchase. Sticking to Sharon’s from now one!

The service wasn’t horrid, it was pleasant to be exact. They just don’t seem to include everything in their pitch of sales. You’re treated like you belong and that your time is valuable.

The prices are negotiable to certain extent, which is also fair. Everything about Sharon’s is fair, really. It seems as though they’ve organized all items to go from Lowest to Highest in pricing. I thought this bit was totally awesome. Keeps you from lurking around the store.

When you arrive, the building isn’t attractive at all. It feels as you’re about to dumpster dive. The indoors aren’t all that appealing either, but it’s easy on the eyes and doesn’t make your head hurt to look around at the beautiful items.

Vision 4 Less -Dubuque, Iowa (12/15/2019)
Rating: 2/5

Don’t. Get. Me. Started. Worst place on earth. Only reason I’m even bothering with two stars, is because Jake and John deserve the credit. Complete disaster. It’s wonderful to see the associate roll his eyes at you because HE did it all wrong. Even more, raise his voice at me. LITERALLY had to catch himself mid sentence because he was ready to yell at me. Thank you. Memorable service for sure!

What I will say is they always do have a great deal running regarding lenses or frames or even pairs of glasses. It’s worth a check! Just because I experienced crappy service, doesn’t mean you will! 🙂 Just a heads up 😉

Hello, Miss Ai! We appreciate you letting us know so that we can address this issue moving forward. But we don’t want you to be left feeling slighted by us, call us at our customer care line at 1-888-372-2763 if we can make this right. Thank you! Eyemart Express Customer Care

Mary
Walgreens -JFK- Dubuque, Iowa (12/15/2019)

[ SENT IN E-MAIL ]
I am not sure how this will all come out, but to keep it direct: I am beyond fed up with Walgreens, the employees, and the pharmacy. We’ve been with Walgreens for over 20 years now and it went downhill quick. Walgreens was my favorite store for all things house and living needs. Right up the street, clean, and accessible. NOW: the store is still very clean and organized. The employees are something else. No knowledge about any item, no idea how to answer questions or solve the most simple issue. The managers never smile and constantly look like they are in a bad mood or don’t have time for you. The items are so overpriced I cant even afford to go inside and make a Christmas gift purchase, yet alone decent toilet paper. Now as for the pharmacy…The ultimate reason for my possible departure. ALL the pharmacy staff (except Marty, Michelle & MaryAnne) are zone out. I don’t understand why anyone would put someone whose still in training at the drive thru window when they have no idea what they are doing. Drive thru = quick service, and have a good day. Oh no, it’s never quick if anything it’s 20 minutes LONGER. Every time I make a refill I can promise you that for the last month or two they either DO NOT have it in stock, THEY screw up on on something, OR ITS NOT FINISHED. I can’t take anymore. All they say is “I don’t know what to tell you”. Are you kidding? Excellent level of customer service. 20 some years of praising, devotion, and business all down the drain. Now what? What took me overboard was today’s mishap. I ordered the wrong size syringe and got what i ordered. When i realized it was wrong I tried online refill and of course I couldn’t order because I picked up the order. Literally says I picked up 11/8….i didn’t even ORDER the right ones. So i tried calling four different times within an hour and of course nobody answers the phone. Online chatting cut me off because there was no “activity” in the chat window. I think Hartig is looking more and more appealing.

Wildside Tattoo and Body Piercing – Cedar Rapids, IA (2/25/2020)
Rating: 5/5

I can’t rave enough about this place. I even took my best friend to get her tongue pierced as I got my nose done. I travel an hour and some minutes for this location. It’s my go-to! Super fun, Super fast, Super delicate. These individuals are passionate about their jobs and they get it done right and that’s that. I would not trade this place for any place in town! Thank you Wildside!!!